Open Letter to Santaco: Hands Off E-Hailing, It’s Time to Innovate
Open Letter to Santaco: Hands Off E-Hailing, It’s Time to Innovate By: Noko Maleka – Insight Jozi News Dear Santaco, You are the biggest black-owned business in South Africa. From the days of the E20s and Siyayas to today’s Quantums, you have carried the hopes and dreams of black families. You took people to and from work, to schools, to town for groceries, and even across provinces to see their families. You ferried lovers to see each other, fans to stadiums, and communities to churches and funerals. Your taxis became a lifeline that helped black South Africans survive, work, and build. But let’s be honest: many black people resent you today. You have become a symbol of poverty. You are the reason that, in our society, buying a car is considered the ultimate sign of success — because commuting with you is seen as something one must endure only until they have no choice left. Your members buy taxis and pay thousands to join your associations, yet never once do they ask the publi...